On seven/eighteen/14 my spouse And that i had been in your flight sixty seven from BCN to Jfk. We boarded the airplane and located that it had no wifi or enjoyment solutions in the seat. When the food was served we questioned the flight attendant In case the meal had any peppers(the vegetable) in it given that the “chicken†along with other elements ended up unrecognizable. My spouse is extremely allergic to peppers and he needed to be particular there were none. The attendant reported she experienced no notion of what the food substances had been in both range so he didn't consume. How complicated wouldn't it be for your personal catering dept to send out an index of ingredients for this kind of concern? The aircraft itself was old and alert on the inside. When bought within the plane, the mentor portion smelled of fecal make a difference and it took fairly a while for the scent to dissipate.
I am stuck in LA, since my AA FLIGHT 1927 on February 3rd was cancelled! I'm really dissatisfied!!! I was not presented a definitive respond to as to why my flight was cancelled.
As a consequence of a household hardship, we are not able to make our excursion as Beforehand prepared and needed to terminate our reservations. We spoke to the representative at American Airways and stated the specific situation to her, and she prompt that we Call you.
I a short while ago flew to Fort Lauderdale on February eighteen, 2016 on the 10 am flight from Philadelphia. One of the stewardesses was a woman named Kim who had been a stewardess for years on American. I had been flying with my daughter and her four thirty day period outdated child and experienced quite a few keep it up baggage in addition to a bag for that pumping and nursing bottles. Kim was great, these kinds of an excellent help with many things in the course of our vacation which include although not limited to getting about the flight, obtaining the luggage in the overhead compartments, having us goods we would have liked through the flight and finding out with the flight with our baggage.
I really like AA but please ensure they ensure things like the entertainment as well as other things are totally checked…..especially for the extensive haul.
You should explain to me how this can be settled. I do enter the right precheck selection on the reservation type and the customer service agent has also check it. This does not use superior relations using a customer who flies eight to 10 situations a year.
I am astonished at The shortage of client service at American Airlines. I used to be a flight attendant for thirty decades and took excellent satisfaction inside the education I gained from American. With a modern vacation I viewed a passenger and agent argue about which a person was ruder. There's no clear enforcement of grooming principles wherever in the company.
On our very last excursion Continued the leg of the trip from lax to Dallas was the worst I’ve ever experienced .The seating was so restricted I couldn't browse a magazine as a result of tightness of your seating I believe the airplane was an A 320 ,please Get hold of me you will discover a pair issues with regards to the service generally speaking,thanks, Brian Galbally
I booked and paid out for our excursion for travel March 10, 2016. These tickets were not low-cost and I might have employed miles. As I booked the journey early and there gave the impression to be loads of Organization Seats, I was self-confident that we would be capable of use my Enhance. In fact, I used to be instructed there was no one booked in Company and it “appeared very good†for an improve.
I are actually endeavoring to get a response from somebody in buyer service, Marjorie Nir, I had been awarded 2 X $200 voucher nevertheless the “Click this link †button only will take me again for the AA Site.
I have produced 3 attempts to Speak to client service as a result of e-mail pertaining to a recent Global flight wherein I'd problems with not simply the popular seats that I didn't obtain, though the horrible shopper service where my sister And that i been given. She was discriminated towards for staying to large to become served foodstuff as the tray couldn’t arrive down so the flight attendant said he couldn’t feed her. While there have been open up seats, and we might have been better accommodated, alternatively we were set close to the Home windows and caught there with babies.
Shoppers who wish to go with or complain to American Airways can Get in touch with the corporate Place of work at:
Following, we would like to reassure you that we enjoy all suggestions. We happily share compliments with the employees who get paid them. Remember to be confident that we can also be devoted to answering every single grievance we get, along with a agent from our department can get back again to you right away.
My partner and I experienced firstclass tickets from Denver, co leaving on junev30th to Jacksonville, fl returning on June 6th. We were being purported to get there in Denver at 1:thirty pm. The leg from Charlotte, nc was an complete nightmare. We had been delayed, had a crew change, no water or ice, and many others.